Now a Salesforce.com Certified Administrator

As part of my education to better understand how technology can automate business processes, specifically sales and marketing, I went ahead and became a Salesforce.com Certified Administrator. I already do quite a bit of work with Microsoft Dynamics CRM, but I wanted to branch out a bit. Related, I am now also looking into how to leverage Marketing Pilot with Dynamics CRM for some marketing automation ideas I’m working on.

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